1. Introduction
Welcome to MASCO Saudi Trading Company. These Terms and Conditions govern your use of our website, services, and products. By accessing or purchasing from us, you agree to be bound by these terms.
2. Company Information
MASCO Saudi Trading Company is a registered business in the Kingdom of Saudi Arabia. We specialize in the sale and distribution of quality industrial, electrical, and commercial products.
3. Use of Website
By accessing our website or making a purchase, you agree to:
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Provide accurate, complete, and current information
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Not misuse our site for fraudulent activities
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Use the website only for lawful purposes
We reserve the right to deny or restrict access to our site at our discretion.
4. Product Availability & Pricing
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All products are subject to availability.
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Prices are subject to change without prior notice.
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Errors in pricing or product descriptions may occur, and we reserve the right to correct them at any time.
5. Orders and Payment
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Orders can be placed through our website, email, or in-store.
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Full payment must be made before delivery or shipment.
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Accepted payment methods include bank transfers, credit cards, and approved local payment gateways.
6. Shipping & Delivery
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Delivery times are estimates and may vary due to external factors.
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MASCO is not responsible for delays caused by third-party couriers or customs clearance.
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Shipping costs and timelines will be confirmed at the time of order.
7. Returns & Refunds
Please refer to our Refund and Returns Policy for detailed information. Returns must be initiated within 7 days of receipt, and conditions apply.
8. Warranty
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Some products may be covered by manufacturer warranties.
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MASCO does not offer any additional warranties unless explicitly stated.
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Warranty claims must be supported with proof of purchase and are subject to the manufacturer’s terms.
9. Limitation of Liability
MASCO shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
10. Intellectual Property
All content on our website (logos, images, descriptions, designs) is the intellectual property of MASCO or its licensors and may not be used without permission.
11. Governing Law
These terms shall be governed by the laws of the Kingdom of Saudi Arabia. Any disputes arising under these terms shall be resolved in the courts of Jeddah.
12. Changes to Terms
We reserve the right to update or change these terms at any time. Continued use of our services implies acceptance of the updated terms.
13. Contact Us
For any inquiries related to these Terms and Conditions:
📍 MASCO Saudi Trading Company
Prince Majid Street, Jeddah – 23335
📧 Email: care@mascoonline.com
📞 Phone: +966 26 756600